Shipping policy
Processing Times
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All orders are processed within 24–48 hours of order confirmation.
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Custom or made‑to‑order pieces may require additional time, but those details will be confirmed in advance.
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Orders are not processed on weekends or holidays.
Shipping Options & Delivery Times
Shipping options may vary at checkout. Delivery estimates begin after your order has been processed.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-7 business days |
| Expedited Shipping | 2–3 business days |
Delivery times may vary due to carrier delays, weather, or high‑volume periods.
🌍 International Shipping
Dear international customers:
- Delivery typically takes 7–21 business days, depending on destination.
- Some regions may experience longer transit times.
- Customers are responsible for any customs fees or duties owed, as we do not collect them at checkout.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to appear.
Shipping Address Accuracy
Please double‑check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Damaged Packages
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If your package is marked as delivered but you can’t locate it, please contact the carrier first.
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If your order arrives damaged, reach out to us within 48 hours with photos so we can help resolve the issue.